FAQs

WHAT IS SOUL AND THREAD?
Founded by the veteran music industry mogul Jeff Craven, Soul & Thread is a clothing company based proudly in the great city of Chicago.
Following the same ethos as his acclaimed record label Large Music, Soul & Thread is based on producing quality garments that are stylish and well priced for discerning worldwide consumers. The spirit of Dance Music Culture is an essential part of our narrative and our garments reflect that unique sense of unity and celebration.

WHERE DO YOU SHIP FROM?
We have two fulfillment and printing centers. One is located in the United States and one is located in Europe.
Orders made within the USA should arrive within 7 days
Internationally your order should arrive in 7-15 days. Timing depends on country and your local post office processing time.

WHAT IS YOUR RETURN POLICY
We care about our customers and are proud to offer a 30 day refund on our products if you do not like them. You can find our return policy here

IS IT SAFE TO USE MY CREDIT CARD ON SOUL & THREAD?
Absolutely! Our shop is built on the worlds leading professional sales platform called Shopify.

DO YOU ACCEPT ORDERS PLACED OUTSIDE OF THE US?
Yes! We ship to almost all countries except

Cuba, Iran, Crimea, Syria, and North Korea. This list may change periodically.


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